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Kids, Dirt, Trains, and Tracks

Who doesn’t love a good train? For those of us who don’t live in a area where trains frequently run it’s simply a delight to have to stop at a railroad crossing and wait for a train. It’s quite a spectacle seeing something that big and that heavy to be moving along at such a … Continued

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3,030 Miles Apart but the Same Holds True

A little bit about my reading habits before I continue. I am a news sponge but not as you would think. I read news on the internet. I have multiple news feeds that, over time, have recognized my likes and dislikes and now can deliver me just the news I am interested in. It’s a … Continued

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Preparing for Your Needs – The Old School Way

Like many service companies we have a pretty elegant system in place to insure that jobs and customers get the attention they deserve when they need it. We still use magnets, tags, post-its, while you were outs, with a pen and paper. It’s incredibly efficient, easy to learn, and has been built over the past … Continued

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How do they answer the phone?

Remember those days when the local radio station ran contests that you would have to call in to win? I still hear some these days but not like they used to. A local pizza place would offer up a free pizza to listeners of a local radio station and they’d run a contest. The DJ … Continued

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